PENGARUH DIKLAT DAN SERTIFIKASI KOMPETENSI TERHADAP KINERJA HUMAN CAPITAL READINESS MELALUI PENINGKATAN KUALITAS SDM PADA PT PLN (PERSERO) UP3 BAUBAU

Authors

  • Hadi Yusran Zaenal Abidin PT PLN UP3 Baubau
  • Seri Suriani Program Studi Manajemen Program Pascasarjana Universitas Bosowa
  • Firman Menne Program Studi Manajemen Program Pascasarjana Universitas Bosowa

DOI:

https://doi.org/10.35965/jbm.v7i2.5238

Keywords:

Diklat, Kinerja Human Capital Readiness (HCR), Sertifikasi Kompetensi, Peningkatan Kualitas SDM

Abstract

Penelitian ini bertujuan untuk mengevaluasi pengaruh program diklat dan sertifikasi kompetensi terhadap kualitas Sumber Daya Manusia (SDM) serta kinerja Human Capital Readiness (HCR) di PT PLN (Persero) UP3 Baubau. Penelitian ini menggunakan pendekatan korelasional. Penelitian ini menggunakan metode kuantitatif dengan jenis korelasional. Teknik pengumpulan data mencakup penggunaan kuesioner untuk data kuantitatif. Metode analisis data yang digunakan meliputi analisis deskriptif. Hasil penelitian menunjukkan bahwa program diklat memiliki pengaruh positif signifikan terhadap kualitas SDM, meningkatkan keterampilan teknis karyawan. Namun, dampak langsung terhadap kinerja HCR relatif lemah. Sebaliknya, program sertifikasi kompetensi menunjukkan pengaruh lebih kuat terhadap kinerja HCR meskipun berdampak negatif pada kualitas SDM. Peningkatan kualitas SDM terbukti memiliki pengaruh signifikan terhadap kinerja HCR. Penelitian ini menegaskan pentingnya investasi dalam pengembangan SDM guna mempersiapkan perusahaan menghadapi tantangan di lingkungan bisnis yang dinamis.

This study aims to evaluate the influence of training programs and competency certification on the quality of Human Resources (HR) and Human Capital Readiness (HCR) performance at PT PLN (Persero) UP3 Baubau. This study used a correlational approach. This research used quantitative methods with a correlational type. Data collection techniques include the use of questionnaires for quantitative data. The data analysis method used includes descriptive analysis. The results shoed that training programs significantly positively influence the quality of HR, enhancing employees' technical skills. However, the direct impact on HCR performance is relatively weak. Conversely, competency certification programs exhibit a stronger influence on HCR performance despite hurting HR quality. The improvement in HR quality has proven to significantly affect HCR performance. This research emphasizes the importance of investing in HR development to prepare companies for challenges in a dynamic business environment.

Downloads

Download data is not yet available.

References

Abuze, A., & Lubkina, V. (2021). Transversal competencies for digital readiness and development of human capital in engineering education. Vide. Tehnologija. Resursi - Environment, Technology, Resources, 2. https://doi.org/10.17770/etr2021vol2.6658

Ali, H., Lubis, A. R., Darsono, N., & Idris, S. (2019). Contribution of intellectual capital strategic readiness and government innovation. Opcion, 35(Special Issue 23).

Bryllian, D., & Kisworo, K. (2021). Sistem informasi monitoring kinerja SDM (Studi kasus: PT PLN unit pelaksanaan pembangkit Tarahan). Jurnal Informatika Dan Rekayasa Perangkat Lunak, 1(2). https://doi.org/10.33365/jatika.v1i2.622

Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). SAGE Publications.

Fraenkel, J. R., & Wallen, N. E. (2009). How to design and evaluate research in education (7th ed.). McGraw-Hill.

Gary, D. (2017). Human resource management. New York: Pearson.

Handayani, S. (2019). Analisis human capital readiness pada perusahaan perdagangan Indonesia (Persero). Indonesian Journal of Accounting and Governance, 1(2). https://doi.org/10.36766/ijag.v1i2.8

Hermawan, I., & Suharnomo, S. (2020). Information technology as a strategic resource in encouraging organizational change readiness through the role of the human capital effectiveness. Jurnal Dinamika Manajemen, 11(2). https://doi.org/10.15294/jdm.v11i2.23700

Linda Sutanto, Bambang Tjahjadi, & Fiona Niska Dinda Nadia. (2023). The impact of human capital readiness on business performance: The mediating role of innovation capability. Journal of Accounting Science, 7(2). https://doi.org/10.21070/jas.v7i2.1725

Nugraha, M. A., & Kartika, L. (2020). Evaluasi efektivitas pelatihan pengoperasian gardu induk pada pegawai gardu induk PT PLN (Persero) area pelaksana pemeliharaan Salatiga. JABE (Journal of Applied Business and Economic), 6(3). https://doi.org/10.30998/jabe.v6i3.2779

Ríos-Manríquez, M. (2021). Human capital and its influence on the e-readiness of the company: An empirical case. International Journal of Innovation, 9(1). https://doi.org/10.5585/iji.v9i1.17950

Saadah, L., & Hendarman, A. F. (2022). The relationship between new learning organization on human capital readiness of SMEs in Industry 4.0. Devotion Journal of Community Service , 3(10). https://doi.org/10.36418/dev.v3i10.198

Sugianto, R. F., & Wessiani, N. A. (2018). Perancangan model human capital readiness tenaga kependidikan yang terlibat dalam core process Departemen di Institut Teknologi Sepuluh Nopember. Jurnal Teknik ITS, 7(1). https://doi.org/10.12962/j23373539.v7i1.28617

Tjahjadi, B., Soewarno, N., Nadyaningrum, V., & Aminy, A. (2022). Human capital readiness and global market orientation in Indonesian micro-, small- and medium-sized enterprises business performance. International Journal of Productivity and Performance Management, 71(1). https://doi.org/10.1108/IJPPM-04-2020-0181

Tjahjadi, B., Agastya, I. B. G. A., Soewarno, N., & Adyantari, A. (2023). Green human capital readiness and business performance: Do green market orientation and green supply chain management matter? Benchmarking, 30(10).

Downloads

Published

2025-06-09

How to Cite

Abidin, H. Y. Z., Suriani, S., & Menne, F. (2025). PENGARUH DIKLAT DAN SERTIFIKASI KOMPETENSI TERHADAP KINERJA HUMAN CAPITAL READINESS MELALUI PENINGKATAN KUALITAS SDM PADA PT PLN (PERSERO) UP3 BAUBAU. Indonesian Journal of Business and Management, 7(2), 328–333. https://doi.org/10.35965/jbm.v7i2.5238